1.GENERAL:

1. This document constitutes an electronic record within the meaning of the Information Technology Act (IT Act) 2000 and the applicable rules thereof, as well as the amended provisions concerning electronic records in various Statutes as amended by the IT Act (IT Act, 2000). This electronic record is created by a computer program and does not necessitate any physical or digital signature.
2. Publication of this document is in accordance with Article 3(1) of Rule 3(2) of the ITA Rules, 2011, which requires the publication of the Rules and Regulations, the Privacy Policy and the Terms and Conditions for accessing or using bizigo.in.
3. The domain name www.bizigo.in (“Website”), is owned and operated by Bizigo Horizons LLP , and having its registered office at Usha’s The Felicity, Fourth floor, Plot no 104, Opp. Tulip Reciency, Road no.2, Kakateya Hills, Guttala Begumpet, Hyderabad, Telangana 500033, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.
4. For the purpose of this Privacy Policy (“Policy”), wherever the context so requires,
5. The term ‘You’ and ‘User’ shall refer to any legal entity or individual who has access to or utilizes the services offered on this Website and who is authorized to enter into legally binding contracts in accordance with the Indian Contract Act 1872.
6. Depending on the context, ‘we’, ‘us’ & ‘our’ will refer to your Website and/or Company.

• Depending on the context, ‘Party’ and ‘Parties’ are used to describe the User and Company separately and together.

1. The headings in each section of this Policy are just for the sake of sorting out the different rules in this Policy and are not meant to be used by any Party to make any kind of interpretation of the rules in this Policy. Also, the Parties agree that these headings don’t have any legal or contractual meaning.
2. The User’s use of this Website is subject to this Policy and any changes or modifications made by the Company at its own discretion. To use the Website, you must visit the home page and/or use any services offered on the Website. By visiting the Home page, you accept this Policy and Terms of Use and are bound by them. The Terms and the Policy are mutually exclusive and any one of them expires or terminates the other.
3. The User acknowledges and consents to the binding nature of this Policy and the above Terms. The User and the Company agree that the Terms and Policy are legally binding and that the User is subject to the Rules, Guidelines, Policies, Terms and Conditions applicable to any service provided by the Website. The Terms and Policy are incorporated into the User’s Terms and are treated as a part of the User’s Terms of Use. The User acknowledges that no Signature or express act is necessary to make these Terms binding on the User, and that the User’s act of visiting any Part of the Website is the User’s complete and final agreement to the Policy and Terms.
4. By agreeing to this Agreement, the Company reserves the right to change or amend the Terms and Policy without any prior notice or communication to the User, and the User agrees that any changes or modifications will take effect immediately. Users have an obligation to check the Terms and Policy regularly and stay up to date on their terms and conditions. If a User continues using the Website after a change is made, they will be considered to have agreed to any changes/changes to the Terms and Policy. As long as the User follows the Terms and Policy, they are entitled to access, use and enter the Website on their own terms and conditions.

2.COLLECTION OF PERSONAL AND OTHER INFORMATION:

1. The User agrees to the Company’s collection and storage of their personal information, which they provide on the Website from time to time. This includes things like their username, password, email address, phone number, age, gender, nationality, shopping habits, browsing habits, and any images or other info they post on the Website. They understand that this information will help the Company/Website provide services and features that best meet their needs, as well as make the Website safer and easier for them to use.
2. The User knows that the Company or Website can keep track of certain things about them based on their IP address and how they act on the Website, and they agree to it. They know that this info helps the Company or Website figure out who their users are, what they’re interested in, and how they use the Website. They also know that this info can include things like the URL they were using before they got on the Website, what they’re using after they got on, their computer and web browser info, their IP address, and more.
3. If the User chooses to purchase products / services from the Website, the User consents to allowing the Company/Website to collect information about the User’s buying behavior and trends.
4. If the User decides to post messages/reviews/feedback anywhere on your Website, including (but not limited to) message boards/chat rooms/other message areas, the User understands that any such information provided/uploaded by the User will be collected/stored indefinitely by the Company, and that the retained information can be used to settle disputes, offer customer support/troubleshooting, etc., and that, upon request, the information can be provided to a judicial or governmental authority of appropriate jurisdiction, or to the company/Website as allowed by applicable laws.
5. The User is cognizant of the fact that the Company may collect and store any and all data relating to the User, whether provided directly to the Company or to the Website by the User, including personal correspondence (e.g. emails or letters), feedback provided by other users, or third party information regarding the User’s activity or posting on the Website etc., in a specific file/folder created for/allocated to the User, and the User explicitly consents to this.
6. The User is cognizant of the fact that, although he/she is able to browse certain areas of the Website unregistered, there are certain activities (e.g. placing an order), for which he/she is required to provide the Website with valid personal information in order to register. The User understands that the contact details provided to the Website may be utilized to send the Website offers and promotions to the User, regardless of whether or not they are based on the User’s prior orders and interests, and hereby explicitly agrees to receive such offers and promotions.
7. The User understands that sometimes the Company/Website will ask the User to complete an optional online survey. These surveys may ask the User to provide their contact details and demographic information (e.g., zip code, age range, income bracket, gender, etc.). The User understands that this data is used to personalize the Website for the User and to provide all users with products, services, and content that the company/Website believes the User may be interested in, as well as to display content based on the user’s preferences.
8. The User knows that sometimes the Company or Website might ask them to write reviews of the products/services they’ve bought/used from the Website, as well as reviews of the different sellers listed on the Website. The User knows that these reviews help other people on the website make smart purchases, and they also help the company/Website get rid of sellers whose products aren’t good. The User gives the Company permission to post any reviews they write, along with their name and contact info, for the use and benefit of other people on the Website.

**This doesn’t mean that you have to let the Website or Company keep, upload, post, or show any content, reviews, surveys, or feedback you submit. You have the right to ask the Website or Company to take it off the Website for any reason, and you don’t have to tell the User why.**

3.COOKIES

1. The User understands that a “Cookie” is a tiny piece of data that a web server stores on a browser so that it can be retrieved later from that browser. Cocoa is useful because it allows the browser to recall information that is specific to a particular user, such as a User’s login information, password etc.
2. The User understands that the Website stores “Permanent” and “Temporary” cookies on the hard drive of the User’s computer and on the web browser of the User. By placing a “Permanent” or “Temporary” cookie on the hard drive or in the browser of the User, the
3. The User is also cognizant of the fact that the Website utilizes data collection devices, such as cookies, on specific pages of the Website in order to analyze web page flow, assess promotional effectiveness and foster trust and safety, and that certain elements of the Website are accessible only through the use of these cookies. The User is free to reject the Website’s cookies if their browser allows, however, this may result in the User not being able to utilize certain features on the website.
4. In addition, the User understands that he/she may be exposed to cookies or similar devices on specific pages of the Website placed by the Company/Website, third parties, or affiliates.
5. The User agrees and undertakes that the use of these cookies/other devices is not the Company/Website’s responsibility, and that the User accepts any and all risks associated with such use.

4.PROMULGATE/SHARING OF PERSONAL INFORMATION

1. The User knows the Website/Company might share their personal info with other companies and organizations to help stop identity theft, fraud, and other illegal activities; to link or link multiple accounts to stop people from taking advantage of the Website’s services; and to help with joint or co-branding if the services are offered by more than one company.
2. The User understands that personal information may be disclosed by the Website/Company if it is required by law or if, in good faith, the Website/Company believes that it is necessary to respond to a subpoena, court order or other legal proceeding. Furthermore, a Website/Company may share the User’s personal information with law enforcement authorities, third party rights holders or any other third party if it believes that the disclosure is necessary for the enforcement of the Terms or Policy, to respond to claims of infringement of a third party’s rights, or to protect the rights, assets or personal security of its users or the general public.
3. The User is also aware that if the Company or Website (or both) plans to merge with a business entity or acquire one, or if the Company’s business is reorganized, amalgamated, or restructured, they may share or sell all or some of the User’s personal information to other business entities. The Terms and Policy may change over time.

5.SECURITY

All transactions on the Website are secured and protected. All data entered by the User while trading on the Website are encrypted to prevent the User from being unknowingly disclosed to third parties.

The Company / Website does not receive, store, or otherwise access the User’s credit or debit card information. This information is provided directly by the User to the appropriate payment gateway, which is authorized to process the information provided and complies with the relevant regulations and requirements of the various banks, institutions, and payment franchisees it is associated with.

6.THIRD PARTY ADVERTISEMENTS / PROMOTIONS

The User is cognizant of the fact that the Company(Website) utilizes third-party advertising firms to serve advertisements to the User(s) of the Website. Furthermore, the Useris cognizant that these companies may utilize information regarding the User’s visits to the Website(s) and other websites(i.e., the link(s) below, to generate personalized advertisements for the User(s).

The Website(s) may include links to other websites(ii) that collect personally identifiable information (PII) about the User. The Company(Website) is not liable for the Privacy Practices or the Content of any of the above-mentioned linked websites, and the User explicitly acknowledges the Privacy Practices and agrees to bear all risks associated with them.

7.USER’S CONSENT

By accessing the Website and/or by supplying information to the Company via the Website, a User agrees to the collection and processing of the information disclosed to the Company on the Website pursuant to this Policy, including, but not limited to, the consent of the User that the Company/Website share/disclose the User’s information pursuant to the terms set out in Section 4 above.

8.GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Email: info@bizigo.in

9.DISPUTE RESOLUTION AND JURISDICTION

The Parties agree that the creation, interpretation and implementation of this Policy, and any disputes that arise from it, will be handled through two-step ADR. They also agree that the content of this Section will stay in place even after the Policy or Terms end.

Mediation: If there’s a dispute between the Parties, they’ll try to work it out amicably between them, to each other’s satisfaction. If that doesn’t happen within 30 days of the Party notifying the other Party of a dispute, it’ll be settled through arbitration.

In the event that the parties are unable to reach an amicable agreement through mediation, the dispute will be subject to arbitration by a single arbitrator appointed by the Company. The arbitrator’s decision will be binding on both parties, and the parties will be responsible for their own costs. However, the arbitrator may, at their sole discretion, mandate either party to bear the entirety of the costs. The arbitration will be conducted in English, and the seat of the arbitration will be in Telangana, India. The Parties agree to abide by the laws and regulations of India, and that the Courts in Hyderabad, Telangana  will have jurisdiction over any disputes between the Parties.